Account Associate - State Farm Agent Team Member

Dave Long - State Farm Agent; De Motte (IN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Dave Long - State Farm Agent in De Motte, IN, is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between client needs and agency departments. You will help customers with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, while delivering exceptional service.

This role offers a collaborative team environment, training opportunities, and a path to advancement

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Previous insurance or related field experience preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

With 32 years at State Farm and 23 in agency, I lead a dedicated team of nine—seven in DeMotte and two in Rensselaer. We offer paid vacation, retirement plan participation after the first year, and a $200 monthly health insurance premium reimbursement for eligible team members.

My journey began as a claims representative in 1993, later managing complex injury claims and lawsuits before becoming an agent in 2001. In 2023, I expanded to a second agency in Rensselaer. Our DeMotte office has grown into one of the largest in Indiana by focusing on what matters most—helping one client at a time with personalized protection and exceptional service.

If you’re looking for a career where you can grow, be supported, and make a real impact, we’d love to have you on our team!

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Dave Long - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.