Customer Service Representative - State Farm Agent Team Member

Dave Biliter - State Farm Agent; Moncks Corner (SC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Job summary

Dave Biliter State Farm Agent is seeking a customer service representative to deliver exceptional service to policyholders and community members in Moncks Corner, SC. You will respond to inquiries, explain coverage options, and coordinate with the agency team to ensure accurate policy information and smooth claims processing.

We value detail-orientation, strong communication, and a willingness to grow with an agency that supports advancement opportunities and ongoing training.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitask

Customer service experience

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a customer service representative with Dave Biliter State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.