Customer Service Representative - State Farm Agent Team Member

Larrysandlin; Dallas (TX); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Simple IRA

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement

Job summary

A renowned insurance agency in Dallas is seeking a Customer Service Representative to join its team. The role involves establishing and maintaining customer relationships, providing excellent service to promote insurance products, and working in a team-driven environment. Ideal candidates will have strong communication skills and a dedication to customer service. This position offers competitive hourly wages and growth opportunities within the agency.

Qualifications

• Must be able to obtain Property and Casualty license.
• Must be able to obtain Life and Health license.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options using a needs-based review process.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Bilingual - Spanish preferred

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Dallas, TX

Position Overview

State Farm Insurance Agent located in Dallas, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Larry Sandlin - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Simple IRA
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hoursValuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Bilingual - Spanish preferred
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $16.00 - $24.00 per hour

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