Customer Service Representative - State Farm Agent Team Member

Talentify; Oxnard (CA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Advancement opportunities

Training & development

Bonus based on performance

Job summary

State Farm in Oxnard, CA seeks a Customer Service Representative to join the agent team. You will answer inquiries, update policies, and coordinate with the agency to deliver exceptional service.

We value customer focus and detail-oriented work, with opportunities for advancement and training. Insurance licensing is encouraged to support career growth within the State Farm network.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Willing to get Insurance license

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Customer service experience

Insurance license

Job description

Benefits

• Bonus based on performance
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Efrain Cazares - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Willing to get Insurance license