Customer Service Representative - State Farm Agent Team Member

Duke Canchola - State Farm Agent; Corpus Christi (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Opportunity for advancement

Paid time off

Job summary

Duke Canchola State Farm is seeking a Customer Service Representative in Corpus Christi, TX to deliver exceptional service and support to policyholders. You will answer inquiries, provide policy information, and assist with changes and claims, ensuring accurate records.

Ideal candidates are customer-focused, detail-oriented, and able to multitask in a fast-paced environment. Growth opportunities exist for motivated individuals in a friendly agency team.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Benefits:

• 401(k)
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:

As a Customer Service Representative with Duke Canchola State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.