Customer Service Representative - State Farm Agent Team Member

Donnayoungagency; Arnold (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Donna Young State Farm agency in Arnold, MO is seeking a customer service representative to deliver exceptional experiences and support community members with insurance needs.

You will answer inquiries, provide policy information, assist with changes, process claims, and maintain accurate records while coordinating with team members.

The role offers opportunities for advancement, training and development, and includes benefits like 401(k) matching and paid time off.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

As a customer service representative with Donna Young State Farm agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.