Customer Service Representative - State Farm Agent Team Member

CHAD JACOBSON - State Farm Agent; Montoursville (Lycoming County); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Paid time off

Training & development

401(k) matching

Competitive salary

Bonus based on performance

Résumé du poste

CHAD JACOBSON - State Farm Agent is seeking a Customer Service Representative to join the team and deliver exceptional client experiences that support the growth of the agency. You will handle inquiries, explain policy options, assist with changes, and coordinate with other team members to anticipate community needs.

We value a customer-focused, empathetic approach and expect growth-minded candidates, with a sense of sales potential, to contribute to the agency's ongoing success.

Qualifications

• Strong communication and interpersonal abilities are essential.
• Attention to detail and the ability to multitask are required.
• Previous customer service experience is preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Connaissances

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Description du poste

Benefits:

• Paid time off
• Training & development
• 401(k) matching
• Competitive salary
• Bonus based on performance

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with CHAD JACOBSON - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.