Customer Service Representative - State Farm Agent Team Member

Sfburton; Columbus (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License Paid by Agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Beau Burton - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences, handle policy inquiries, and support community members in Columbus, OH. The role emphasizes accuracy, responsiveness, and teamwork within a growing insurance agency.

The position offers full-time hours in Columbus with potential for advancement and a compensation range aligned to market expectations.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Identify additional ways that our team can serve each customer.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal

Detail-oriented and multitask

Previous customer service experience

Bilingual Spanish

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Columbus - OH

Replies within 24 hours

• Simple IRA
• License Paid by Agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

We’re excited to be approaching our 10-year anniversary this December! Our close-knit team is made up of 5 full-time and 1 part-time team members, and we treat each other like family. With a strong team spirit, we work toward shared goals while keeping things light and fun—mixing professionalism with plenty of camaraderie along the way.

We offer a retirement plan with match, paid time off, a benefits allotment, and ongoing promotions with rewards like cash, extra time off, or items from a team member’s wish list. I bring 20 years of State Farm experience (including time as a team member myself) and a Bachelor’s in Business Administration from Elon University, with a focus on Management. Our office is laid back but driven—we push hard for results while keeping a positive, supportive vibe.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Beau Burton - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Identify additional ways that our team can serve each customer.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $35,000.00 - $50,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Columbus - OH

Responsive recruiter Replies within 24 hours

Benefits

• Simple IRA
• License Paid by Agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

We’re excited to be approaching our 10-year anniversary this December! Our close-knit team is made up of 5 full-time and 1 part-time team members, and we treat each other like family. With a strong team spirit, we work toward shared goals while keeping things light and fun—mixing professionalism with plenty of camaraderie along the way.

We offer a retirement plan with match, paid time off, a benefits allotment, and ongoing promotions with rewards like cash, extra time off, or items from a team member’s wish list. I bring 20 years of State Farm experience (including time as a team member myself) and a Bachelor’s in Business Administration from Elon University, with a focus on Management. Our office is laid back but driven—we push hard for results while keeping a positive, supportive vibe.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Beau Burton - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Identify additional ways that our team can serve each customer.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.Bilingual Spanish preferred.

Compensation $35,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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