Receptionist - State Farm Agent Team Member

Waleed Zayid; Columbus (GA); Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Waleed Zayid - State Farm Agent Team Member in Columbus, GA is seeking a friendly, organized Receptionist to greet clients, manage calls and scheduling, and support the team with administrative tasks while identifying opportunities to discuss insurance options.

The ideal candidate has receptionist or customer service experience, strong communication, multitasking abilities, and proficiency with MS Office and CRM systems.

Qualifications

• Previous receptionist or customer service experience
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Comfortable engaging in sales conversations
• Basic computer skills including MS Office and CRM systems

Responsibilities

• Greet customers in person and over the phone and direct to the right team members
• Manage appointment scheduling and office communications
• Assist with inquiries and maintain customer records
• Engage with prospective and existing customers to discuss insurance options
• Provide excellent customer service and follow up on needs
• Support the team with administrative tasks and projects

Skills

Customer service

Communication

Organizational skills

Sales conversations

MS Office & CRM

Tools

CRM systems

Microsoft Office

Job description

Full Time in Columbus - GA

Replies within 24 hours

• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I opened my agency in May 2025 and currently lead a growing team of two. I bring a strong educational and business background to the agency, holding both an MBA and a bachelor’s degree in Math. I’m married with two children and had a unique upbringing (attending 12 different schools across five countries before graduating high school), which helped shape my adaptability, communication skills, and appreciation for different perspectives and cultures.

I stay actively involved in the community by sponsoring youth baseball leagues, supporting women’s empowerment initiatives, and participating in the local Chamber of Commerce. Building strong community relationships is an important part of our agency culture.

Our agency offers professional development opportunities, involvement in the Aspirant program, performance-based incentives, potential travel opportunities, licensing reimbursement, and a strong focus on work-life balance. We’re committed to helping team members grow both personally and professionally.

Our culture is centered around integrity, growth, and customer service. I’m looking for someone who is kind, hardworking, goal-oriented, and eager to learn. The ideal candidate is customer-focused, ambitious, and hungry to grow within a supportive and fast-moving environment. If you’re looking for an opportunity to grow alongside a new and developing agency, this could be a great fit for you.

ROLE DESCRIPTION

Waleed Zayid - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $36,000.00 - $40,000.00 per year

Receptionist - State Farm Agent Team Member

Full Time in Columbus - GA

Responsive recruiter Replies within 24 hours

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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