Customer Service Representative - State Farm Agent Team Member

Beaubradleinsurance; Indianapolis (IN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Paid time off

Opportunity for advancement

Job summary

Beaubradleinsurance is seeking a Customer Service Representative to join our State Farm Agent team in Indianapolis. This full-time role focuses on providing exceptional customer service while managing inquiries, policy changes, and insurance claims.

The ideal candidate is outgoing, detail-oriented, and has strong communication skills, with a preference for those with previous customer service experience. We offer a competitive salary ranging from $40,000 to $50,000 per year, along with perks like a 401(k) and paid time off.

Qualifications

• Previous customer service experience preferred.
• Detail-oriented and able to multitask.
• Strong communication and interpersonal skills.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Indianapolis - IN

Replies within 24 hours

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off

About Our Agency

Our agency opened in 2012 and continues to grow, with a strong focus on building a high-energy, relationship-driven team. Before becoming a State Farm agent, I worked in sponsorship sales for MLB teams and managed a concert venue, bringing a unique, people-focused and sales-driven background into the business.

I attended Ball State and am a proud parent of two sons who both play college baseball. Outside of work, I stay closely connected to the community through local high schools, sports leagues, food drives, and holiday meal initiatives.

For our team, we offer PTO, paid holidays, a 401(k), group life benefits, additional bonus opportunities, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is fun, outgoing, and team-oriented. We enjoy quarterly events, happy hours, and activities like Topgolf and bowling, along with regular contests and team hangouts outside of work.

We’re looking for someone who is outgoing, confident, and curious—a strong sales mindset who isn’t afraid to ask questions, connect with customers, and grow within a supportive, high-energy environment.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Beau Bradle - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.