Account Representative - State Farm Agent Team Member

Beau Burton - State Farm Insurance Agent; Columbus (OH); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Salary Plus Commission

Health insurance

Simple IRA

License Paid By Agency

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Opportunity for advancement

Competitive salary

Job summary

Beau Burton - State Farm Agent is seeking an Account Representative to join a full-time team in Columbus, OH. The role focuses on developing leads, nurturing customer relationships, and selling State Farm products and services to meet client needs.

Responsibilities include relationship-building, timely follow-ups, and delivering excellent customer service across inquiries, policy changes, and billing. A Property & Casualty license is required, with opportunities for advancement and a competitive

Qualifications

• Experience in sales or customer service preferred.
• Ability to build lasting customer relationships.
• Strong written and verbal communication skills.
• Property & Casualty license required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate and friendly customer service including inquiries about product availability, coverages, changes, transfers, claims, and billing.
• Promote long-lasting customer relations and trust with clients.

Skills

Sales experience

Customer relationship mgmt

Communication skills

Customer service orientation

Anticipate customer needs

Relate to customers

Education

Property & Casualty license

Job description

Account Representative - State Farm Agent Team Member

Full Time in Columbus - OH

• Salary Plus Commission
• Simple IRA
• License Paid By Agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

We’re excited to be approaching our 10-year anniversary this December! Our close-knit team is made up of 5 full-time and 1 part-time team members, and we treat each other like family. With a strong team spirit, we work toward shared goals while keeping things light and fun—mixing professionalism with plenty of camaraderie along the way.

We offer a retirement plan with match, paid time off, a benefits allotment, and ongoing promotions with rewards like cash, extra time off, or items from a team member’s wish list. I bring 20 years of State Farm experience (including time as a team member myself) and a Bachelor’s in Business Administration from Elon University, with a focus on Management. Our office is laid back but driven—we push hard for results while keeping a positive, supportive vibe.

Role Description

As Account Representative for Beau Burton - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Compensation $45,000.00 - $75,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.