Customer Service Representative - State Farm Agent Team Member

Reeves Maddox; Colorado Springs (CO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Growth potential

Job summary

Reeves Maddox - State Farm Agent in Colorado Springs is seeking a customer-focused professional as a Customer Service Representative team member. You will build relationships and promote auto, home, and life insurance while delivering prompt, accurate service.

Key duties include following up with clients, answering inquiries, and guiding customers through policy options with a needs-based approach. Licenses must be obtainable; compensation is hourly.

Qualifications

• Excellent communication skills—written, verbal, and listening.
• Self-motivated and able to work in a team.
• Detail oriented with proactive problem solving.

Responsibilities

• Establish relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly service on inquiries about insurance options and policy changes.
• Educate customers about available insurance options using a needs-based approach.

Skills

Excellent communication

Self-motivated

Detail oriented

Proactive problem solving

Team player

Customer relation skills

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

State Farm Insurance Agent located in Colorado Springs, CO is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Reeves Maddox - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Compensation: $15.00 - $20.00 per hour

We are a growing agency with big dreams and lots of potential. We attribute our success to having afun, energetic environment that is an enjoyable place to work. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Reeves Maddox - State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize our dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.