Customer Relations Representative - State Farm Agent Team Member

Reeves Maddox; Colorado Springs (CO); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Simple IRA

Paid time off

Growth potential

Hourly pay

Job summary

Reeves Maddox in Colorado Springs is looking for a Customer Relations Representative to join their team. You will help build customer relationships while promoting State Farm products such as auto, home, and life insurance.

The role entails establishing customer connections, providing excellent service, and educating clients on insurance options. The position offers an hourly pay range of $15.00 - $20.00, with growth potential within the agency.

Qualifications

• Must possess a Property and Casualty license (must be able to obtain).
• Must possess a Life and Health license (must be able to obtain).
• Excellent written, verbal, and listening communication skills.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options based on their needs.

Skills

Excellent communication skills

People-oriented

Self-motivated

Detail oriented

Dedicated to customer service

Job description

Customer Relations Representative - State Farm Agent Team Member

State Farm Insurance Agent located in Colorado Springs, CO is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Reeves Maddox - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits

• Simple IRA
• Hourly pay
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Compensation: $15.00 - $20.00 per hour

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.