Customer Service Representative - State Farm Agent Team Member

Joewatsonsf; Louisville (KY); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Paid time off

Hourly pay plus commission/bonus

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Job summary

Joe Watson - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support inquiries. The role involves managing policy changes, processing claims, and maintaining customer records.

The ideal candidate will possess strong communication skills and attention to detail, aiming for internal growth and sales opportunities. Benefits include flexible schedules, paid time off, and health insurance.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Benefits:

• License reimbursement
• Paid time off (vacation and personal/sick days)
• Hourly pay plus commission/bonus
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Joe Watson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.