Customer Service Representative - State Farm Agent Team Member

B.J. Jordan - State Farm Agent; Barnwell (SC); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

B.J. Jordan - State Farm Agent is looking for a part-time Customer Service Representative to enhance customer experiences. You will address inquiries, assist with policy changes, and support customers in processing claims.

This position offers two shift options (9:00am – 1:00pm or 1:00pm – 5:00pm) and emphasizes internal growth for motivated, sales-driven candidates. Join a collaborative team and enjoy flexible scheduling alongside training and development.

Qualifications

• Strong communication skills for effective customer interaction.
• Ability to handle multiple tasks in a busy work environment.
• Background in customer service is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Job description

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with B.J. Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Candidates for this part time role can choose from a 9:00am - 1:00pm or 1:00pm - 5:00pm shift.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for.

We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.