Customer Service Representative - State Farm Agent Team Member

Melissa Radel; New London (MN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Melissa Radel - State Farm Agent is seeking a Customer Service Representative to ensure exceptional customer experiences for their insurance agency. The role involves addressing customer inquiries, processing claims, and coordinating with the agency team.

The ideal candidate is detail-oriented and possesses strong communication skills, with a preference for previous customer service experience. Opportunities for growth are available for driven candidates who prioritize customer satisfaction.

Qualifications

• Strong communication and interpersonal skills.
• Ability to handle multiple tasks with attention to detail.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Melissa Radel - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Schedule Options

• Monday - Thursday, 9am-4pm
• Tuesday - Thursday, 9am-4pm