Customer Service Representative - State Farm Agent Team Member

Joniginno; Chico (CA); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Flexible schedule

Training & development

Job summary

Joniginno in Chico, CA is seeking a Customer Service Representative - State Farm Agent Team Member. The role involves generating exceptional customer experiences while managing inquiries and policy information. Candidates should possess strong communication skills and attention to detail.

This full-time position offers a competitive salary ranging from $19 to $25 per hour, along with benefits like health insurance, paid time off, and growth opportunities within the agency.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills are essential.
• Detail-oriented and capable of multitasking effectively.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Ability to multitask

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Chico - CA

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Competitive salary
• Flexible schedule
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Joni Ginno - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $19.00 - $25.00 per hour