Customer Service Representative - State Farm Agent Team Member

Ryan D Williams Ins Agency Inc; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Paid Insurance Licenses (Property/Cas&

Job summary

State Farm Agent Team Member in Chicago seeks a Customer Service Representative to handle inquiries, assist with sales and administrative tasks, and maintain accurate records. The role emphasizes a customer-first mindset and reliable, detail-oriented performance.

The ideal candidate speaks Spanish, communicates clearly, and brings a proactive approach to problem-solving. This full-time position offers opportunities for advancement within a supportive team environment.

Qualifications

• Proven experience in customer service or retail sales is preferred.
• Strong communication skills, both verbal and written, with the ability to engage effectively with diverse clientele.
• Bilingual (Spanish) is a huge plus.
• A proactive approach to problem-solving with a focus on delivering results.

Responsibilities

• Provide outstanding customer service by responding to inquiries and resolving issues promptly.
• Assist with sales administration tasks, including maintaining accurate records and reports.
• Collaborate with the marketing team to develop strategies that improve customer engagement.

Skills

Customer service

Strong communication

Bilingual Spanish

Problem solving

Sales support

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Chicago - IL

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Paid Insurance Licenses (Property/Casualty & Life/Health)
• Training and Development

Overview

Our award‑winning State Farm Agency is looking for you to help us grow! We are seeking a professional, detail‑oriented "can‑do" individual to join our team. The ideal candidate will possess strong communication skills, a customer‑focused mindset, and the ability to handle various sales and administrative tasks. Reliability and Integrity are a MUST!

Responsibilities

• Provide outstanding customer service by responding to inquiries and resolving issues promptly.
• Assist with sales administration tasks, including maintaining accurate records and reports.
• Collaborate with the marketing team to develop strategies that improve customer engagement.

Qualifications

• Proven experience in customer service or retail sales is preferred.
• Strong communication skills, both verbal and written, with the ability to engage effectively with diverse clientele.
• Bilingual (Spanish) is a huge plus.
• A proactive approach to problem‑solving with a focus on delivering results.

Licensing

• Property & Casualty License (Preferred)
• Life & Health Insurance License (Preferred)

Language

• Spanish (Required)

Compensation

$45,000.00 - $65,000.00 per year

Location & Commute

• Chicago, IL 60641 (Required)

Job Details

Job Type: Full‑time