Customer Service Representative - State Farm Agent Team Member

Gotgreco; Chicago (IL); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Flexible work from home options

Job summary

A State Farm agent team in Chicago, IL is seeking a Customer Service Representative to build customer relationships and provide excellent service. This full-time hybrid position offers a salary between $45,000 and $55,000 annually, with bonuses based on performance and various benefits including paid time off and training opportunities.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Work with the agent to help manage the website and social media content.

Skills

Excellent communication skills - written, verbal and listening

People-oriented

Organizational skills

Detail oriented

Dedicated to customer service

Experience in a variety of computer applications

Ability to multi-task

Education

Property and Casualty license (must have currently)

Property and Casualty license (must be able to obtain)

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Hybrid - US

• Bonus based on performance
• Paid time off

Position Overview State Farm Insurance Agent located in Chicago, IL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Kevin Greco - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to help manage the website and social media content.

Benefits

• Bonus based on performance
• Paid time off
• Training & development

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Detail oriented
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Property and Casualty license (must have currently)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Flexible work from home options available.

Compensation $45,000.00 - $55,000.00 per year

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