Receptionist - State Farm Agent Team Member

Charlescatheyjr; Chicago (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Charlescatheyjr in Chicago is searching for a Receptionist to join their State Farm Agency team. This full-time role requires welcoming customers and managing office communications while fostering positive relationships.

The ideal candidate should possess strong organizational skills and a background in customer service. Responsibilities include greeting clients, scheduling appointments, and supporting the agency's administrative needs. The position offers competitive pay and benefits such as health insurance and a flexible schedule.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Identify opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks.

Skills

Customer service experience

Communication skills

Organizational abilities

Engaging in sales conversations

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Full Time in Chicago - IL

Compensation $45,000.00 - $55,000.00 per year

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

About Our Agency

Our agency has been proudly serving the community since 2007 and is home to a team of six. We offer a Simple IRA, major medical insurance, disability insurance, PTO, sick time, and competitive bonuses throughout the year to reward great work.

We look for individuals with strong sales or customer service experience, excellent communication skills, adaptability, integrity, and a positive attitude.

We invest in our team through strong training, proven systems, and a supportive culture where collaboration and professional growth thrive. With meaningful marketing support and clear processes in place, our team has the tools to succeed and build lasting careers.

We’re deeply involved in our community through partnerships with the Southeast Chicago Chamber of Commerce, Chatham Business Association, and several local initiatives, including leadership roles in housing and education programs.

Role Description

Charles Cathey - State Farm Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.