Account Representative - State Farm Agent Team Member

Charlescatheyjr; Chicago (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

Charlescatheyjr is seeking an Account Representative - State Farm Agent Team Member in Chicago, IL. This full-time position involves assisting customers with insurance inquiries, policy applications, and maintaining records. Ideal candidates should possess excellent communication skills and experience in customer service or sales. Compensation ranges from $45,000 to $60,000 per year. The role offers great benefits such as health insurance, bonuses, and opportunities for advancement in a supportive culture.

Qualifications

• Excellent communication skills and a positive attitude.
• Ability to multitask in a fast-paced environment.
• Experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service or sales experience

Bilingual Spanish

Job description

Account Representative - State Farm Agent Team Member

Full Time in Chicago - IL

Benefits

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

About Our Agency

Our agency has been proudly serving the community since 2007 and is home to a team of six. We offer a Simple IRA, major medical insurance, disability insurance, PTO, sick time, and competitive bonuses throughout the year to reward great work. We look for individuals with strong sales or customer service experience, excellent communication skills, adaptability, integrity, and a positive attitude. We provide strong training, proven systems, and a supportive culture where collaboration and professional growth thrive. With meaningful marketing support and clear processes in place, our team has the tools to succeed and build lasting careers. We’re also deeply involved in our community through partnerships with the Southeast Chicago Chamber of Commerce, Chatham Business Association, and several local initiatives including leadership roles in housing and education programs.

Role Description

As Account Representative - State Farm Agent Team Member for Charles Cathey – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish preferred.

Compensation: $45,000.00 – $60,000.00 per year.