Receptionist - State Farm Agent Team Member

Chris Hoskinson; Chicago (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

A leading insurance agency in Chicago is seeking a bilingual Receptionist to connect with clients in the insurance sector. You will assist Spanish-speaking and English-speaking clients, providing essential customer service and translating documents. The ideal candidate will have excellent communication skills, organizational abilities, and familiarity with insurance terminology. Competitive salary and a chance for advancement are offered in this full-time position.

Qualifications

• Fluent in both Spanish & English with excellent communication skills.
• Previous customer service experience in insurance is a plus.
• Familiarity with insurance terminology and policies.

Responsibilities

• Assist bilingual clients with inquiries related to insurance.
• Provide exceptional customer service through various channels.
• Translate documents between English and Spanish.
• Collaborate with team members on customer issues.
• Educate clients on insurance products.

Skills

Bilingual communication

Customer service

Organizational skills

Multitasking

Empathy

Education

High school diploma or equivalent

College degree

State insurance license

Tools

Microsoft Office Suite

Customer relationship management (CRM) software

Job description

Receptionist - State Farm Agent Team Member

Full Time in Chicago, IL

Replies within 24 hours

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

Company Overview

Chris Hoskinson - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Receptionist - State Farm Agent Team Member. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity.

Job Description

As a Receptionist - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include:

• Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes.
• Providing exceptional customer service through phone, email, and other communication channels.
• Translating documents and correspondence between English and Spanish.
• Collaborating with team members to ensure accurate and timely resolution of customer issues.
• Educating clients on insurance products and helping them make informed decisions.

Qualifications

• Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages.
• Previous customer service experience in the insurance industry is a plus.
• Strong organizational and multitasking abilities.
• Empathetic and patient, with a commitment to resolving customer concerns.
• Familiarity with insurance terminology and policies.

Requirements

• High school diploma or equivalent; college degree is a plus.
• Relevant state insurance license preferred.
• Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
• Ability to work flexible hours to accommodate client needs.

How to Apply

Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! www.chrishoskinson.com Chris Hoskinson - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Compensation $40,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.