Customer Service Representative - State Farm Agent Team Member

Brad Riley - State Farm Agent; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a supportive agency that values team collaboration and personal growth. As a marketer for State Farm, you will establish customer relationships and provide in-depth training. This role emphasizes customer service and aims to meet the needs of individuals seeking insurance solutions.

Benefits

Well-structured onboarding plan

Annual trips and quarterly company outings

Qualifications

• Interest in marketing products based on customer needs.
• Strong verbal and written communication skills.
• Detail-oriented and proactive problem-solving approach.

Responsibilities

• Establish and follow up on customer relationships.
• Educate customers on insurance options via needs-based reviews.
• Develop leads and market appropriate products/services.

Skills

Excellent communication skills

People-oriented

Detail oriented

Proactive in problem solving

Able to learn computer functions

Ability to work in a team environment

Job description

Join a team that feels like family! Our agency has been in business for nearly six years, growing to a strong team of 16 across two offices. We pride ourselves on an outstanding office culture, where collaboration, support, and success go hand in hand.

We offer a well-structured onboarding plan to ensure training is smooth, comprehensive, and effective. Beyond work, we believe in celebrating our team with annual trips and quarterly company outings, making sure hard work is always rewarded.

If youre looking for a career with a supportive team, in-depth training, and a culture that values both personal and professional growth, wed love to meet you!

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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