Customer Service Representative - State Farm Agent Team Member

Ridge Tefft - State Farm Agent; Grand Rapids (MI); Hybrid; USD 10,000 - 60,000; Full time

Job summary

Ridge Tefft - State Farm Agent is seeking a Customer Service Representative to enhance client experiences and support a busy insurance agency. Responsibilities include answering inquiries, assisting with policy changes, and processing claims. Ideal candidates should possess strong communication skills and a desire to succeed in a team-oriented environment.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.

Skills

Communication

Interpersonal Skills

Detail-oriented

Job description

As a Customer Service Representative - State Farm Agent Team Member with Ridge Tefft - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS :

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Flexible work from home options available.

Compensation : $22.00 per hour

We're Hiring!

We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Charlotte, MI.
• I am a proud graduate of Lincoln Christian Univeristy.
• We currently have 4 team members at our agency.

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Representative Agent • Grand Rapids, MI, US