Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Charlotte (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading insurance agency is seeking a Customer Service Representative to enhance customer experiences and contribute to team success. This full-time role offers the opportunity for career growth and includes benefits such as health insurance, a 401(k) plan, and flexible scheduling.

Benefits

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Previous customer service experience preferred.
• Detail-oriented and able to multitask.
• Strong communication and interpersonal skills.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Join to apply for the Customer Service Representative - State Farm Agent Team Member role at State Farm Agent

Customer Service Representative - State Farm Agent Team Member

Join to apply for the Customer Service Representative - State Farm Agent Team Member role at State Farm Agent

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Role Description

As a Customer Service Representative - State Farm Agent Team Member with Emma Allen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsive recruiter

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
  
  

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Emma Allen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
  
  

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
  
  

Compensation: $40,000.00 - $50,000.00 per year

We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• Our office is located in 4920 Monroe Rd Charlotte, Nc 28205.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, and Legion of Honor
  
  

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Insurance

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