Customer Service Representative - State Farm Agent Team Member

Leishawillis; California (MO); On-site; USD 47,000 - 67,000; Full time

Job summary

Join a forward-thinking insurance agency as a Customer Service Representative, where your dedication to exceptional client experiences will drive success. In this full-time role, you will resolve inquiries, coordinate with team members, and anticipate community needs. With opportunities for internal growth, this position offers a chance to build a rewarding career while making a positive impact in your community. If you're customer-focused and empathetic, this is the perfect opportunity to enhance your skills and contribute to a thriving agency.

Benefits

Growth potential/Opportunity for advancement

Paid time off (vacation and personal/sick days)

Valuable career-building experience

Profit Sharing

Benefits and Bonuses

Qualifications

• Dedicated to customer service and able to relate effectively to customers.
• Excellent communication skills for assisting customers and team coordination.

Responsibilities

• Establish and follow up on customer relationships.
• Provide prompt and accurate customer service regarding insurance inquiries.
• Educate customers about insurance options using a needs-based review process.

Skills

Customer Service

Communication Skills

Problem-Solving

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Los Angeles, CA

ROLE DESCRIPTION

As a Customer Service Representative at Leisha Willis State Farm in Los Angeles, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience
• Profit Sharing
• Benefits and Bonuses

Compensation $47,000.00 - $67,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.