Customer Service Representative - State Farm Agent Team Member

Agent Yama; California (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Customer Service Representative to join their team. In this full-time role, you will create exceptional customer experiences, assisting clients with inquiries and policy updates while maintaining accurate records. This position offers opportunities for advancement within a supportive environment focused on community engagement. If you are detail-oriented, empathetic, and passionate about helping others, this is the perfect opportunity to grow your career while making a positive impact in your community.

Benefits

Free food & snacks

Paid time off

Bonus based on performance

Opportunity for advancement

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with the ability to multitask effectively.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and maintain accurate records.

Skills

Communication Skills

Interpersonal Skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in San Jose, CA

• Free food & snacks
• Paid time off
• Bonus based on performance
• Opportunity for advancement

ROLE DESCRIPTION

As a Customer Service Representative with Yama Ebrat's Insurance Agency, you will generate exceptional customer experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a good fit. You will enhance your career by resolving customer inquiries, coordinating with team members, and anticipating community needs.

We look forward to connecting with you if you are customer-focused and empathetic. Internal growth opportunities are available for driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Compensation: $17.00 - $25.00 per hour
State Farm agents are independent contractors. Employees are not State Farm employees. Employment decisions are made by the agents.

Join a community of good neighbors

Make a difference in your community daily.

Grow your career with confidence.

Enjoy benefits and rewards.