Customer Service Representative - State Farm Agent Team Member

Mutchinsurance; California (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking insurance agency as a Customer Service Representative, where your exceptional customer service skills will shine. In this full-time role, you'll be the first point of contact for clients, providing them with vital policy information and support. With opportunities for advancement and a supportive team environment, you will play a crucial role in enhancing customer experiences and driving agency growth. Enjoy a competitive salary, flexible schedule, and comprehensive benefits that prioritize your well-being and professional development. Make a meaningful impact in your community while building a rewarding career.

Benefits

Health Insurance

Paid Time Off

Flexible Schedule

License Reimbursement

Training & Development

Opportunity for Advancement

Bonus Based on Performance

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with the ability to multitask effectively.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and process insurance claims.

Skills

Communication Skills

Interpersonal Skills

Detail-oriented

Multitasking

Customer Service Experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in San Ramon, CA

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Alex Mutch - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $25.00 - $30.00 per hour

Additional Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.