Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Bryant (AR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Growth potential

Valuable career-building experience

Job summary

A leading insurance agency in Bryant, Arkansas, seeks a Customer Service Representative to deliver exceptional client experiences and resolve inquiries. Ideal candidates will possess strong customer service skills, proactive problem-solving abilities, and excellent communication skills. This role offers a competitive salary, growth potential within the agency, and valuable career-building experiences. Join a dynamic team where hard work and success are celebrated.

Qualifications

• Ability to relate effectively to customers and anticipate their needs.
• Excellent communication skills to assist and coordinate with team members.
• Dedication to proactive problem-solving.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and friendly customer service including inquiries and claims.
• Educate customers about insurance options through needs-based reviews.
• Communicate effectively to support customer needs and promote business.

Skills

Customer service dedication

Effective communication

Proactive problem-solving

Job description

Role Description

As a Customer Service Representative with Eric Andrews State Farm Insurance, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem‑solving

Benefits

• Competitive salary
• Paid time off
• Training & development
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career‑building experience

Compensation: $30,000.00 - $40,000.00 per year

Ready to learn first‑hand what it takes to be an entrepreneur? Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Eric Andrews - State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self‑motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in North Little Rock, Ar. .
• I have been a State Farm agent since 2001.
• We currently have 3 team members at our agency.

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.