Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Town of Cicero (NY); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Flexible schedule

Paid time off

Signing bonus

Training & development

Job summary

A local insurance agency in Cicero, NY is seeking a Customer Service Representative to deliver exceptional customer experiences and enhance career growth while resolving inquiries and coordinating with team members. Ideal candidates will have strong communication skills and a detail-oriented mindset. The position offers competitive compensation ranging from $40,000 to $45,000 annually, a flexible schedule, and opportunities for advancement, making it a great fit for motivated individuals looking to grow in the insurance field.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Overview

About Our Agency: Our agency is best described as a friendly, laid-back place where teamwork and a strong work ethic go hand in hand. We believe in creating an environment where people enjoy coming to work each day while still staying focused on delivering results for our customers.

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Andrew Cambria - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $45,000.00 per year

Additional Information

Do you want to work with someone who will help you achieve YOUR goals? Our team works hard to reach our goals together as a team and have fun while we are doing it. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you are willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Cicero, NY.
• Our office is open 9am-5pm.
• I have been a State Farm agent since 2012.
• We currently have 3 team members at our agency.
• Our agency has received awards including: Ambassador Travel and Legion of Honor

Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.