Customer Service Representative - State Farm Agent Team Member

Allen Comer - State Farm Agent; Brookville (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Growth potential

Job summary

Allen Comer - State Farm Agent in Brookville, OH is seeking a Customer Service Representative to join the team. This agent-run operation markets State Farm insurance and financial products and emphasizes friendly, needs-based customer interactions.

You will establish relationships, educate clients on options, and handle inquiries, with a path toward licensing and growth within the agency. The office operates weekdays 9-5 and offers a dynamic, team-oriented environment.

Qualifications

• Excellent communication skills across written, verbal and listening.
• Self-motivated, detail oriented and proactive in problem solving.
• Able to work in a team and relate to customers effectively.
• Must obtain Property & Casualty and Life & Health licenses.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service; respond to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing.
• Use a needs-based review process to educate customers about insurance options.

Skills

Excellent communication

Self-motivated

Detail oriented

Proactive

Dedicated to customer service

Team player

Customer relations

Education

Property and Casualty license (must obtain)

Life and Health license (must obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

We're Hiring!

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Allen Comer - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Brookville, OH .
• Our office is open 9-5.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.