Customer Service Representative - State Farm Agent Team Member

Tony G Rhoades Ins Agency Inc; Bowling Green (KY); Vor Ort; USD 45.000 - 80.000; Vollzeit

Benefits dieser Stelle

Salary plus commission/bonus

Paid time off (vacation and personal/s

Flexible hours

Growth potential/Opportunity for advan

Zusammenfassung

Tony Rhoades - State Farm Agent is seeking a Customer Service Representative to join as a State Farm Agent Team Member in Bowling Green, KY. The role focuses on building client relationships, providing insurance product information, and supporting marketing efforts to grow the agency’s book of business.

This full-time position offers commissions/bonuses, PTO, flexible hours, and growth opportunities within the agency as you work toward potentially advancing to a State Farm agent role.

Qualifikationen

• Sales experience preferred.
• Track record of meeting sales goals.
• Interest in marketing products and services based on customer needs.
• Excellent interpersonal skills.
• People oriented and service minded.
• Organizational and multitasking abilities.
• Self-motivated and detail oriented.
• Experience with Windows and common applications.
• Ability to work in a team and conduct presentations.
• Ability to conduct interviews in office or client locations.
• Knowledge of financial services products; banking experience is a plus.

Aufgaben

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries on insurance.
• Assist in marketing goals with the agent and build leads.
• Develop leads, schedule appointments, and identify customer needs to market appropriate products.
• Maintain a strong work ethic and commitment to success daily.

Kenntnisse

Sales experience

Interpersonal skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Multi-tasking

Presentations

Interviews

Financial services knowledge

Banking experience

Ausbildung

Associate's degree or higher

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Jobbeschreibung

Customer Service Representative - State Farm Agent Team Member

Full Time in Bowling Green - KY

Position Overview

Do you have aspirations to run your own business? If so, you may want to consider working in the office of Tony Rhoades - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment
• Ability to multi-task
• Ability to make presentations to potential customers
• Ability to conduct interviews in the office and in customer's home or business
• Knowledge of financial services products
• Banking experience preferred
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Associate's degree or higher required

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $45,000.00 - $80,000.00 per year

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