Customer Service Representative - State Farm Agent Team Member

Stevecrispinsurance; Greenville (SC); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

401k

Hourly pay plus commission/bonus

Health benefits

Paid time off

Growth potential

License reimbursement

Job summary

An insurance agency in Greenville, SC is seeking a Customer Service Representative to provide exceptional service, manage customer relationships, and assist with policy updates. This full-time position offers a competitive salary between $38,000 and $50,000 annually, along with benefits such as 401k, health insurance, and opportunities for advancement.

Qualifications

• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Detail oriented and proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide exceptional customer service across multiple communication channels.
• Assist customers with policy updates and claims.

Skills

Excellent communication skills

People-oriented

Detail oriented

Proactive in problem solving

Able to learn computer functions

Ability to work in a team environment

Job description

Overview

Customer Service Representative - State Farm Agent Team Member. Full Time in Greenville, KY

Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide exceptional customer service in person, on the phone, through email and other communication channels.
• Help customers update and make policy changes as needed.
• Assist with customer retention strategies.
• Assist sales team with scheduling appointments.
• Help customers file claims and follow-up as needed.

As an Agent Team Member, you will receive:

• 401k
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency
• License reimbursement

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $38,000.00 - $50,000.00 per year

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