Customer Service Representative - State Farm Agent Team Member

Jr Wade - State Farm Agent; Bowling Green (KY); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) matching

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Paid time off

Vision insurance

Descripción de la vacante

JR Wade State Farm seeks a customer service representative to deliver exceptional service and grow the agency. You will engage with community members, resolve inquiries, and collaborate with team members to meet client needs.

The role emphasizes attentiveness, empathy, and a proactive approach to customer care, with opportunities for internal growth for driven, sales-minded candidates.

Formación

• Clear communication and interpersonal skills.
• Ability to multitask and stay organized.
• Previous customer service experience preferred.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conocimientos

Communication skills

Detail-oriented

Customer service experience

Descripción del empleo

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Paid time off
• Vision insurance

Role Description

As a customer service rep with JR Wade State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.