Customer Service Representative - State Farm Agent Team Member

Jared Dean - State Farm Agent; Portland (OR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

Jared Dean - State Farm Agent in Portland, Oregon, is looking for a Customer Service Representative to enhance customer experiences and support agency growth. In this role, you will answer inquiries, assist with policy changes, and process claims.

The ideal candidate has strong communication skills, is detail-oriented, and has a desire to help people. The position offers internal growth opportunities for driven candidates. Join us in making a difference in our community.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Jared Dean - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.