Customer Service Representative - State Farm Agent Team Member

Meagan Wade - State Farm Agent; Sainte Genevieve (MO); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Paid time off

Training & development

Résumé du poste

Meagan Wade State Farm is seeking a customer service representative to deliver exceptional experiences for clients in Sainte Genevieve, Missouri. You will answer inquiries, assist with policy changes, and coordinate with the agency team to ensure smooth service and growth.

This role emphasizes empathy, attention to detail, and the ability to multitask while maintaining accurate records and supporting community members. Training and development opportunities accompany the position.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with strong multitasking ability.
• Prior customer service experience preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Description du poste

Benefits:

• Competitive salary
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a customer service representative with Meagan Wade State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.