Customer Service Representative - State Farm Agent Team Member

Chase Ragsdale - State Farm Agent; Walnut Cove (NC); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Chase Ragsdale - State Farm Agent is seeking a dedicated customer care representative to join their team in Walnut Cove, North Carolina. This role emphasizes exceptional customer service, where your ability to communicate effectively will be key in resolving inquiries and assisting with policy changes.

The ideal candidate will have a detail-oriented mindset and previous customer service experience. Benefits include 401(k) matching, health and dental insurance, and opportunities for career growth within the agency.

Qualifications

• Excellent communication and interpersonal skills are essential for connecting with customers.
• Detail-oriented individuals who can manage multiple tasks effectively are preferred.
• Previous experience in customer service is a strong plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Role Description:

As a customer care representative with Ragsdale Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.