Customer Service Representative - State Farm Agent Team Member

State Farm; Bossier City (LA); Hybride; USD 35 000 - 55 000; Plein temps

Avantages offerts par ce poste

Health insurance

Vision insurance

401(k)

401(k) matching

Paid time off

Free food & snacks

Résumé du poste

Larry Poole State Farm is hiring a Customer Service Representative in Bossier City, LA. You’ll be the friendly voice and problem-solver our clients rely on daily, delivering outstanding service and building trusted relationships in our community.

The role involves assisting clients with their insurance needs, handling inquiries, supporting claims, and ensuring a positive experience. Qualified candidates will pursue a Property & Casualty license within 90 days (life/health license preferred) and

Qualifications

• Excellent verbal and written communication skills.
• Customer-focused, empathetic, and a collaborative team player.
• Detail-oriented with strong multitasking, prioritization, and problem-solving abilities.
• Previous customer service experience preferred.

Responsabilités

• Be the friendly voice and problem-solver for clients.
• Deliver outstanding customer experiences to reinforce the agency's reputation.
• Resolve inquiries, collaborate with team members, and anticipate community needs.
• Assist clients with insurance needs, manage inquiries, support claims, and ensure a positive customer experience.

Connaissances

Verbal communication

Written communication

Customer focus

Team player

Detail oriented

Multitasking

Problem solving

Customer service experience

Description du poste

Customer Service Representative - State Farm Agent Team Member

Full Time in Bossier City - LA

Replies within 24 hours

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Free food & snacks

ROLE DESCRIPTION

**Immediately Hiring! **
Join the Larry Poole State Farm Team as a Customer Relations Representative and Make a Real Impact!

Are you passionate about helping people and creating unforgettable customer experiences? At Larry Poole State Farm, we don’t just provide insurance — we build trusted relationships and serve our community with heart. As a Customer Service Representative, you’ll be the friendly voice and problem-solver our clients rely on every day.

In this role, you will deliver outstanding customer experiences that reinforce our agency’s reputation. Your attention to detail, strong customer service skills, and genuine desire to help others will make you an excellent fit. You will enhance your career by resolving customer inquiries, collaborating with team members, and anticipating the needs of the community you support.

The ideal candidate has excellent communication skills and a passion for delivering top-tier customer service. This role involves assisting clients with their insurance needs, managing inquiries, supporting claims, and ensuring a positive customer experience.

QUALIFICATIONS

• Must obtain a valid Property & Casualty insurance license within 90 days of hire.
• Life and Health insurance license preferred; if not currently licensed, must obtain within 180 days.
• Previous experience in insurance or financial services preferred.
• Excellent verbal and written communication skills.
• Customer-focused, empathetic, and a collaborative team player.
• Detail-oriented with strong multitasking, prioritization, and problem-solving abilities.
• Previous customer service experience preferred.

Come be part of a team that values YOU and the difference you make every day.

Compensation $35,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.