Customer Service Representative - State Farm Agent Team Member

Clint Osborn - State Farm Agent; Blue Springs (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Clint Osborn - State Farm Agent is seeking a Customer Service Representative to deliver outstanding service and support to clients in the local community. You will assist customers with inquiries, coordinate with the agent team, and help people make informed insurance decisions.

The role emphasizes relationship-building, attention to detail, and a proactive, friendly approach in a busy office environment.

Qualifications

• Demonstrated commitment to customer service and client satisfaction.
• Excellent verbal and written communication skills.
• Able to interact effectively with customers and team members.
• Experience in handling customer inquiries and maintaining accurate records.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication

Interpersonal skills

Detail-oriented and multitask

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2015 and currently lead a team of five. Before becoming a State Farm agent, I worked as an Area Manager with Enterprise Rent-A-Car. I was drawn to agency ownership because I wanted the opportunity to be an entrepreneur while building a career centered on helping people. I'm a graduate of UCM, a proud husband and father of three, and enjoy golfing, working out, and staying involved with my church.

Our agency offers a 401(k), health insurance stipend, licensing reimbursement, quarterly bonuses, office outings, and a strong commitment to work-life balance. We believe in rewarding great work while creating opportunities for our team to grow and succeed.

Our culture is fun, competitive, and highly collaborative. We work hard toward our goals while always being willing to help one another. I'm looking for someone who enjoys building genuine relationships with customers, asks thoughtful questions, and can have needs-based conversations that help people make confident decisions. If you're personable, motivated, and enjoy helping others, we'd love to meet you.

ROLE DESCRIPTION:

As a Customer Service Representative with Clint Osborn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.