Customer Service Representative - State Farm Agent Team Member

Brian O'Keefe - State Farm Agent; Town of Islip (NY); In loco; USD 38.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

License Reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Descrizione del lavoro

Brian O'Keefe - State Farm Agent in New York is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and support policy changes. You will coordinate with team members to resolve issues and help community members with their insurance needs.

This role emphasizes attentiveness, multitasking, and a customer-first approach, with career growth opportunities and on-the-job training.

Competenze

• Strong communication and interpersonal abilities required to interact with customers and team members.
• Attention to detail and ability to multitask in a fast-paced environment.
• Previous customer service experience preferred and beneficial.

Mansioni

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conoscenze

Communication & interpersonal skills

Detail-oriented & multitasking

Customer service experience

Descrizione del lavoro

Benefits:

• License Reimbursement
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Brian O'Keefe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.