Customer Service Representative - State Farm Agent Team Member

Mike Brazzell - State Farm Agent; Bakersfield (CA); Presencial; USD 22.041 - 24.796; Jornada completa

Descripción de la vacante

State Farm Agent Team Member in Bakersfield is seeking a friendly Customer Service Representative to build relationships, respond to inquiries, and assist customers with insurance products. The role emphasizes teamwork, multitasking, and a strong commitment to service; a property and casualty license (or ability to obtain one) is required, along with bilingual Spanish capability.

Join a local agency that helps people manage risks and realize their dreams, with opportunities to grow your career

Formación

• Excellent interpersonal and communication skills.
• People-oriented and able to build relationships with customers.
• Self-motivated with a customer-first attitude.
• Ability to work in a team and multitask effectively.
• Property & Casualty license or the ability to obtain one.

Responsabilidades

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries about insurance availability, coverage, policy changes, transfers, claims, and billing.
• Maintain a strong work ethic with a total commitment to success each day.

Conocimientos

Excellent interpersonal skills

Excellent communication skills

People-oriented

Self-motivated

Teamwork

Multitasking

License (P&C) obtainable

Descripción del empleo

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Compensation

Hourly pay: $16.00 - $17.00 per hour

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Ability to make outbound calls, including cold calls to potential customers
• Willing to commit to in-depth background investigation verifying clear criminal history

About the Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Office located in Northeast Bakersfield.
• Additional languages spoken: Spanish.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Join a community of good neighbors. Make a difference in your community every day. Gain confidence and grow your career. Earn benefits and rewards that are second to none.