Customer Service Representative - State Farm Agent Team Member

Melissa Eldridge - State Farm Agent; Rome (GA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Group Life Insurance Benefits

401K

Paid time off

Job summary

Melissa Eldridge - State Farm Agent is seeking a Customer Service Representative to provide exceptional service to clients. In this role, you will respond to inquiries about insurance products, develop leads, and assist in marketing services. The position offers opportunities for growth and includes benefits such as 401K and paid time off. Applicants should have strong interpersonal skills and the ability to work effectively in a team environment. Compensation ranges from $28,000 to $40,000.

Qualifications

• Excellent interpersonal and communication skills.
• Dedicated to customer service with a strong work ethic.
• Ability to work in a team environment.

Responsibilities

• Provide friendly and accurate customer service.
• Develop leads and market appropriate products.
• Schedule appointments and respond to customer inquiries.

Skills

Interpersonal skills

Communication skills

Organizational skills

Detail oriented

Ability to multi-task

Teamwork

Customer service dedication

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Replies within 24 hours

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Group Life Insurance Benefits
• 401K
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Detail oriented
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Banking experience preferred
• Property and Casualty license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $28,000 to $40,000

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Additional languages spoken: Spanish