Customer Service Representative - State Farm Agent Team Member

Katie Green - State Farm Agent; Humble (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Katie Green - State Farm Agent in Humble, TX is seeking a dedicated Customer Service Representative to deliver exceptional support to policyholders and community members. You will resolve inquiries, maintain accurate records, and collaborate with the agent team to grow a trusted local insurance business.

The role emphasizes attention to detail, strong communication, and a proactive approach to service, with opportunities for advancement in a friendly, growth‑focused office.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Experience in CS

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2026 and currently lead a growing team of three. Before becoming a State Farm agent, I worked in accounting, bringing a strong background in organization, attention to detail, and problem-solving into agency ownership. I'm also a proud LSU graduate.
Our agency offers paid time off and paid holidays, and as a brand-new office, we're excited to provide team members with the opportunity to grow right alongside the agency.
Our culture is laid-back, supportive, and focused on building something great together. With plenty of room for growth and advancement, this is an exciting opportunity for someone who wants to get in early, take on new challenges, and make a meaningful impact as our team continues to expand.

ROLE DESCRIPTION:

As a Customer Service Representative with Katie Green - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.