Customer Service Representative - State Farm Agent Team Member

Johnnymasoner; Alabama; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Johnnymasoner in Rogersville, AL is seeking a Customer Service Representative to enhance customer experiences within a successful insurance agency. The role involves generating exceptional customer service, responding to inquiries, and assisting with policy management.

The ideal candidate will demonstrate strong communication skills and attention to detail. Compensation ranges from $50,000 to $70,000 per year, with benefits including health insurance and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Preferred previous experience in customer service.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Rogersville - AL

Replies within 24 hours

Benefits

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Johnny Masoner - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $50,000.00 - $70,000.00 per year