Customer Service Representative - State Farm Agent Team Member

Mistyrosserwhite; Memphis (TN); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

A State Farm insurance agency in Memphis is seeking a Customer Service Representative to provide exceptional service and support to clients. Responsibilities include answering inquiries, assisting with policy changes, and processing claims. The ideal candidate is detail-oriented, has strong communication skills, and previous customer service experience is preferred. The position offers a competitive salary ranging from $25,000 to $35,000 annually, along with health insurance and opportunities for advancement.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Memphis - TN

Replies within 24 hours

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Misty Rosser-White - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $25,000.00 - $35,000.00 per year