Customer Service Representative - State Farm Agent Team Member

Arley Blair - State Farm Agent; Munster (IN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Licensing covered

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Arley Blair - State Farm Agent in Munster, IN is seeking a Customer Service Representative to join our team. You will deliver exceptional service by answering inquiries, updating policies, and guiding customers through claims and changes.

The role emphasizes accuracy, attention to detail, and a empathetic approach to community members. A flexible schedule and opportunities for advancement are offered to motivated individuals.

Qualifications

• Clear communication and strong interpersonal abilities.
• Ability to multitask and stay organized in a fast-paced environment.
• Experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Job description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Arley Blair - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.