Customer Service Representative – Scheduler

Carbonvalleychamber; Longmont (CO); On-site; USD 49,920 - 52,000; Full time

Job summary

A local business is seeking a Customer Service Representative – Scheduler in Longmont, Colorado. The role involves performing administrative tasks such as scheduling appointments and answering phones. Ideal candidates will have a high school diploma, at least 2 years of office experience, strong communication skills, and proficiency in Microsoft Office. Applicants should thrive in a fast-paced environment and possess excellent organizational skills. Competitive salary offered.

Qualifications

• At least 2 years of working in an office setting.
• 3-5 years of related experience preferred.
• Excellent organizational skills with attention to detail.

Responsibilities

• Answer the phones in a professional manner.
• Respond to customer and employee communications.
• Ensure all customer jobs are billed correctly.

Skills

Bilingual in Spanish

Verbal communication

Written communication

Interpersonal skills

Conflict resolution

Organizational skills

Time management

Analytical skills

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Customer Service Representative – Scheduler

Full-Time 40h/wk $49.92k to $52k/year Casual Attire

The Customer Service Representative- Scheduler performs a variety of administrative tasks including answering the phone, scheduling appointments and communicating with customers and employees.

Requirements

• High School diploma or equivalent
• At least 2 years of working in an office setting
• 3-5 years of related experience preferred
• Bilingual in Spanish is a plus
• Excellent verbal and written communication skills
• Excellent interpersonal and conflict resolution skills
• Excellent organizational skills with attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Proficient with MicroSoft Office Suite and related computer software
• Strong analytical and problem-solving skills
• Must be able to produce a negative drug test

The ideal candidate is capable, motivated and enjoys working in a fast-paced environment.

Responsibilities

• Answer the phones in a professional manner and schedule appointments by utilizing the scheduling system
• Respond to customer and employee communications
• Ensure all customer jobs are billed correctly
• Perform administrative and clerical support tasks