Customer Service Representative (Remote)

WBO Service; Philadelphia (Philadelphia County); Remote; USD 32,000 - 39,000; Full time

Benefits offered by this job

Full-time employment

Fully remote work

Paid training

Paid time off

Daytime schedule

Supportive team environment

Growth opportunities

Job summary

WBO Service is hiring a Customer Service Representative (Remote) in Philadelphia, PA. This full-time remote position pays $23–$28 per hour. Applicants must reside and be authorized to work in the United States.

You will respond to customer inquiries by phone and email, provide accurate service information, update records, and escalate complex issues as needed. The role offers paid training and a daytime schedule.

Qualifications

• Experience is not required.
• Strong communication skills are essential.
• Professional and friendly attitude is important.
• Basic computer skills required.
• Reliable internet connection needed.
• Good attention to detail.
• Able to work independently.
• Must reside in the U.S.

Responsibilities

• Respond to customer inquiries
• Assist by phone and email
• Provide accurate service information
• Update customer records
• Resolve routine concerns
• Track requests and follow up
• Escalate complex issues
• Coordinate with internal teams

Skills

Strong communication skills

Professional and friendly attitude

Basic computer skills

Reliable internet connection

Good attention to detail

Able to work independently

Must reside in the U.S.

Tools

CRM systems

Job description

WBO Service is hiring a Customer Service Representative (Remote) in Philadelphia, PA. This is a full-time remote position paying $23–$28 per hour. Experience is welcome but not required. Applicants must reside and be authorized to work in the United States.

Duties

• Respond to customer inquiries
• Assist by phone and email
• Provide accurate service information
• Update customer records
• Resolve routine concerns
• Track requests and follow up
• Escalate complex issues
• Coordinate with internal teams

Qualifications

• Experience is not required
• Strong communication skills
• Professional and friendly attitude
• Basic computer skills
• Reliable internet connection
• Good attention to detail
• Able to work independently
• Must reside in the U.S.

Nice to Have

• Customer service experience
• Familiarity with CRM systems
• Previous remote work experience

Benefits

• $23–$28 per hour
• Full-time employment
• Fully remote work
• Paid training
• Paid time off
• Daytime schedule
• Supportive team environment
• Growth opportunities

Join WBO Service and help deliver dependable support to our customers.