Customer Care Assistant (Remote)

WBO Service; New York (NY); Teletrabalho; USD 33 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote work

Paid training

Paid time off

Daytime schedule

Consistent weekly hours

Growth opportunities

Full-time employment

Resumo da oferta

WBO Service in New York, NY, is hiring a Customer Care Assistant (Remote) for a full-time, fully remote position. You will respond to customer questions by phone and email, provide clear service information, and maintain accurate records.

No prior experience required; strong communication and independent work are valued. You must reside in the United States and have a reliable internet connection. The role offers paid training, paid time off, a daytime schedule, and growth opportunities.

Qualificações

• Experience is welcome but not required.
• Strong communication skills.
• Friendly and professional attitude.
• Basic computer skills.
• Reliable internet connection.
• Good attention to detail.
• Able to work independently.
• Must reside in the U.S.

Responsabilidades

• Respond to customer questions.
• Assist by phone and email.
• Provide clear service information.
• Update customer records.
• Handle routine requests.
• Follow up on open issues.
• Escalate complex concerns.
• Coordinate with team members.

Conhecimentos

Strong communication

Friendly attitude

Basic computer skills

Reliable internet

Attention to detail

Independent work

US residency

Descrição da oferta de emprego

WBO Service is hiring a Customer Care Assistant (Remote) in New York, NY. This is a full-time remote position paying $24–$29 per hour. Experience is welcome but not required. Applicants must reside and be authorized to work in the United States.

Duties

• Respond to customer questions
• Assist by phone and email
• Provide clear service information
• Update customer records
• Handle routine requests
• Follow up on open issues
• Escalate complex concerns
• Coordinate with team members

Qualifications

• Experience is not required
• Strong communication skills
• Friendly and professional attitude
• Basic computer skills
• Reliable internet connection
• Good attention to detail
• Able to work independently
• Must reside in the U.S.

Nice to Have

• Customer care experience
• Familiarity with CRM tools
• Previous remote work experience

Benefits

• $24–$29 per hour
• Full-time employment
• Fully remote work
• Paid training
• Paid time off
• Daytime schedule
• Consistent weekly hours
• Growth opportunities