Customer Service Representative (Part-time) Lincoln NE

Security First Bank; Lincoln (NE); On-site; USD 38,000 - 56,000; Part time

Benefits offered by this job

Competitive pay

Paid sick leave

401(k) with company match

Employee assistance program (EAP)

Professional development & career grow

Career growth opportunities

Job summary

Security First Bank is seeking a Customer Service Representative in Lincoln, NE to assist customers with everyday banking needs, process transactions, open accounts, and provide guidance on bank products and services. The role requires strong customer service, attention to detail, and handling confidential information professionally.

The ideal candidate has a high school diploma and some accounting or financial services experience, with Excel proficiency and solid communication skills.

Qualifications

• Strong customer service and ability to work with confidential information.
• Attention to detail and accuracy in daily tasks.
• Proficiency with Microsoft Office, especially Excel.
• Understanding of accounting principles.
• Two years of accounting, bookkeeping, or financial services experience preferred.

Responsibilities

• Reconcile general ledger, subsidiary, and correspondent bank accounts, ensuring accuracy and resolving discrepancies.
• Process accounts payable transactions and support related reporting activities.
• Maintain balanced financial records through account analysis, reconciliations, and documentation.
• Support cash management activities, official check settlements, and CDARS transactions.
• Prepare financial reports and provide operational support to the accounting department.

Skills

Customer service

Attention to detail

Confidentiality

Analytical skills

Communication skills

Education

High school diploma or equivalent

Tools

Excel

Microsoft Office

Job description

Ready to take the next step in your banking career?

Position Overview: The Customer Service Representative is an essential, customer‑facing role responsible for assisting customers and potential customers with their everyday banking needs. This includes processing financial transactions, opening new accounts, answering questions, and providing guidance on bank products and services. The position requires strong customer service skills, attention to detail, and the ability to work with confidential information in a professional manner.

Why Security First Bank

At Security First Bank and Security First Insurance, we've been helping individuals, families, businesses, and agricultural operations succeed since 1898. As a locally owned financial services organization, we're committed to building lasting relationships, serving our communities, and investing in our employees.

When you join our team, youll become part of an organization that values integrity, teamwork, professional growth, and make a positive impact every day.

At Security First, we believe investing in our employees is just as important as investing in our communities. Eligible employees enjoy a competitive benefits package, including:

Benefits – part time

At Security First, we believe investing in our employees is just as important as investing in our communities. Eligible employees enjoy a competitive benefits package, including:

• Competitive pay
• Paid sick leave
• 401(k) with company match
• Employee assistance program (EAP)
• Professional development & career growth opportunities

Key Responsibilities

• Reconcile general ledger, subsidiary, and correspondent bank accounts, ensuring accuracy and resolving discrepancies.
• Process accounts payable transactions and support related reporting activities.
• Maintain balanced financial records through account analysis, reconciliations, and documentation.
• Support cash management activities, official check settlements, and CDARS transactions.
• Prepare financial reports and provide operational support to the accounting department.

Qualifications

Qualifications and Experience

• High school diploma / equivalent required; accounting or related experience preferred.
• Two years of accounting, bookkeeping, or financial services experience preferred.
• Understanding of accounting principles and financial recordkeeping.
• Proficiency in Microsoft Office, particularly Excel.
• Strong analytical, organizational, communication, and problem‑solving skills, with the ability to maintain confidentiality and accuracy.

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Security First Bank is an Affirmative Action and Equal Opportunity Employer, Minority / Female / Disabled / Veteran / Gender Identity / Sexual Orientation.